Firefly Partners Becomes an Authorized Convio Solution Provider

Firm Joins Exclusive Network of Partners Authorized to Implement and Service Convio Products

Boulder, Colorado (August 26, 2009) —

Firefly Partners today announced that it is now an authorized partner in the Convio Solution Provider (CSP) program. The CSP program is designed to ensure the highest quality for all deployment and consulting services provided by independent companies that deploy Convio software to nonprofit organizations across the country. With the formal CSP authorization, Firefly Partners continues to advance its high-quality consulting and implementation services around Convio products.

"We are excited to be the first Convio Solution Provider to be authorized on both Convio Online Marketing and Convio Common Ground products because it allows us to continually expand our expertise on all of the Convio platforms, while giving us direct access to priority support, exclusive educational resources, and valuable co-marketing opportunities," said Maureen Wallbeoff, vice president of Firefly Partners.

“The CSP program provides us with deep knowledge around Convio’s methodology, products, and best practices that makes our consultants valuable to our clients. Having the Convio Solution Provider seal gives us a competitive edge. It also gives our clients peace of mind that we understand how to implement and consult around Convio products, and are up-to-date on the latest product information.”

In addition to ensuring that authorized partners provide the same level of consistency and service that Convio clients have grown to expect, the CSP program gives nonprofits the flexibility to choose the applications, providers, and approach that are best suited for their needs.

As an authorized partner that has received advanced product training, Firefly Partners is well-versed in the implementation methodology and best practices of Convio solutions. Firefly Partners is authorized to provide services for Convio Online Marketing (eCRM) products, including Convio CMS.  Firefly also provides set-up and configuration services for Convio Common GroundTM (CRM).

“As a former Convio end-user and nonprofit staff person, I am proud to provide the ‘best of the best’ software and consulting services to nonprofits across the country. Each week brings us new clients who are struggling to prioritize a wide variety of opportunities and challenges. Firefly Partners specializes in listening carefully to their needs and crafting an efficient and results-oriented set of solutions just for them,” said Wallbeoff. 

A true success story, in one year Firefly Partners has become one of the top performing Convio partners, as well as the only partner authorized to support both of Convio’s product lines.  The firm’s fun and friendly approach gets rave reviews from Convio clients including U.S. Fund for UNICEF, Union Rescue Mission, and Safe Kids USA.

All Firefly Partners staff members have worked in nonprofit organizations, giving them unique insight into the challenges facing mission-oriented businesses.  To learn more about the wide variety of Firefly Partners services, interested parties can visit www.fireflypartners.com. To learn more about the Convio Solution Provider program, visit http://www.convio.com/our-partners/

About Firefly Partners 
Firefly Partners is a small and mighty consulting company.  The firm mixes years of experience with a healthy dose of fun and innovation to help small to mid-sized nonprofits experience online success. Firefly specializes in bringing innovative, affordable online solutions to small and mid-sized nonprofits. From strategy, marketing & design to ongoing web support, the firm lights the way to online success!

Press Contact:
Karoline McLaughlin
Director, Corporate Communications
Convio, Inc.
kmclaughlin@convio.com
512-652-7865