Services

A team of experts to ensure your success

With Convio, you get more than powerful software to help you build stronger relationships with your supporters. You get a wealth of help and resources to assist you with your unique needs with our Deployment, Support and Client Success Services.

This includes access to our in-house team of success services experts and our partner network of leading strategy, services and technology firms serving the nonprofit sector that share ideas, foster innovation, and speed the adoption of best practices. From product deployment, technical support, and teaching you to use the software most effectively to defining priorities, setting goals and measuring results, we'll help to ensure your success.

We think of it as a process with four action areas:

1. Plan and Design — Together, we'll plan a solution that meets your specific goals.
2. Launch — We provide you with the project management, software configuration, content migration, production and quality assurance you need for a successful product deployment.
3. Execute — We can supplement your existing team, or serve as your outsourced interactive team.
4. Improve — We can help you analyze what's working and what's not, help you measure your progress, and help you optimize your solution to make sure you're getting the most from your investment.

Explore our extensive web design, architecture and strategy work in the Convio design portfolio which includes examples such as how the Jewish National Fund launched a new website reflecting their expanded mission.